Last updated September 24, 2024
YohoRC warrants products that are defective in material or workmanship for a period of 60 days from the date of delivery (not when the product is first used). You will need to provide a valid proof of purchase, receipt or order number to obtain warranty service.
- For products that are confirmed to be truly defective or have out-of-the-box quality control issues, we will simply replace the defective part free of charge.
- For products confirmed as damaged or defective after multiple flights, we will provide a discount code for a new replacement.
Please send a photo or video that clearly shows the product defect and a detailed description of the problem, including a description of the steps you took to fix it.
More Details:
General Parts
Products not specifically listed, such as; antennas, monitors, hardware, and general accessories are covered by a (60) day manufacture defect warranty. If a problem occurs from a defect in the product an exchange or store credit will be issued. YohoRC holds the right to refuse any products which have been deemed to be damaged by the customer and not related to a manufacturer issue.
Flight Controllers / ESC / VTX
All flight controllers (FC), electronic speed controllers (ESC), video transmitters (VTX), power distribution boards (PDB), and similar electronic components are covered under a (30) day YohoRC warranty.
These items are covered in the event of a manufacturer defect. This policy does not cover any of the following: user error, damage to the components upon installation/dismantling, modifications, power surges, electrical fire, or water damage.
(YohoRC recommends testing all components for shorts before supplying power).
Warranty claims will not cover the following:
- No purchasing record from YohoRC or authorized dealers
- Cut off original power plug or not using reverse polarity protected plugs
- Wire damaged
- Any crash damage
- Humidity/Water inside
- Mechanical damage of electronical components/PCB
- Soldered on the PCB (except on external solder-tabs) and incorrect soldering
If you have issues with soldering to smaller components…. STOP.
Please seek professional assistance before attempting. Connected speed-control with reversed polarity. There are special components that are in use to detect when this happens.
Note: No warranty shall apply to any product that has been subject to misuse, improper testing, assembly, mishandling, or which has been operated contrary to current instructions relating to installation or maintenance or operation from the use of any equipment purchased form this store.
It is the buyer’s responsibility to use the items safely and legally and to take proper measures to prevent any damage to person or property from the use of the equipment.
*YohoRC Email: support@yohorc.com