Common queries answered
Frequently asked Questions
This depends on the country in which the order is placed and the shipping timeframe of the logistics provider. Our aim is to transport the items to your destination as quickly as possible. Usually this is between 2-30 days. Please review our shipping policy.
For unusual orders, we offer a 30-day return and refund. Please check for details.
Before there is no goods sent, you can always contact us to change the shipping address, customer service e-mail is support@yohorc.com
If you created an account when you placed your order, then you can log in to our website to check the status of your order, and in the meantime we will send an email with the status of your order to your email address.
You can submit a form via the Contact Us page.
You can send an email support@yohorc.com or contact us on this page and we’ll take care of it for you. However, please note that modification is not supported after the order has been shipped.
As long as you can select the destination country on the ordering page, then it can be shipped. However, it should be noted that we will charge for shipping.
Generally, yes. But it is also possible that your package is divided into several, this is because we have different warehouses and carriers.